About our pricing
About our pricing
We believe in custom work, not mass production. Because in our experience, no two translation jobs are the same – each project poses its own, unique challenges. For these reasons, and because we want to enable our customers to budget with confidence, we prefer to review texts before providing exact quotes.
In saying that, if you do require assistance with budgeting before your texts are finalised (or even started), we are happy to help you estimate project costs and can advise you on how to get the most out of your budget.
When preparing a quote, we estimate the amount of time and the types of resource inputs a particular project will require. Text volume, complexity, timeframe and the intended purpose are key considerations. For instance, translations that will be used as advertising copy require specialist translators and are usually more time-consuming to produce than in-house memorandums. Urgent translations that involve overtime work may be subject to an urgency surcharge, which can be confirmed at time of order (see also ‘Overnight Service’).
Our sales team will be happy to provide you with a quotation in the currency of your choice for any translation or translation-related project within 24 hours. Our quotations will also specify the timeframe for your project.
If you are completing a translation project with us for the first time, we may require a deposit to commence work for you. The amount of deposit required will be discussed with you in advance.
Where credit is granted, payment is due on the 20th of the month following date of our invoice. Unpaid accounts can incur late payment fees and collection costs.
Payments can be made against private or company credit cards.
Direct credit can be made to any one of our bank accounts.
Good and Services Tax (GST / VAT)
Work invoiced to New Zealand-based customers is subject to New Zealand Goods and Services Tax (GST) at the current rate of 15 percent.
Work invoiced to companies located outside New Zealand is not subject to value-added tax.